In addition to the insurance protection provided by a LifeLine Plus policy, our business
travellers have access to a range of additional travel resources including:
Our destination reports provide guidance about relevant safety, health and travel issues in virtually every country you are likely to visit. You can create a customised report, which you can print or email to a preferred email address.
AIG Business Travel Assistance App
Our mobile app puts a world of valuable information and assistance in the palm of your hand, 24/7.
A quick-call help button connects you to the emergency medical and travel assistance
Claims information and contact details
Country reports and travel security advice
Download our mobile app:
The mobile version of of the assistance website can also be accessed on smartphones and tablets.
Security Awareness Training
An online programme that delivers security and situation awareness training. This tool can also be used by organisations manage their Duty of Care requirements across their workforce.
A Library of Updated Travel Information
Access to a library of travel information. Users can download hints and tips on pre-travel planning, travel health and personal security.
Security Travel Alerts by SMS and email
An emergency alert service via text or email. As a LifeLine Plus policyholder, you can sign up to our SMS and email security travel alert service. Tell us the country you are visiting, and we will send text alerts and emails that will keep you ahead of changing political situations or severe weather conditions which might disrupt your trip.
Please log in using your LifeLine Plus policy number to access these services.