• Emergency Assistance: +351 213405269

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In addition to the insurance protection provided by your policy, our business travellers have access to a range of additional travel resources including:

Destination Reports

Destination reports provide guidance about relevant safety, health and travel issues in virtually every country you are likely to visit. You can create a customised report, which you can print or email to a preferred email address.


AIG Business Travel Assistance App

Our mobile app puts a world of valuable information and assistance in the palm of your hand, 24/7.

Benefits include:
  • A quick-call help button connects you to the emergency medical and travel assistance
  • Claims information and contact details
  • Country reports and travel security advice

  • Download our mobile app:

    AppStore   GooglePlay

    The mobile version of of the assistance website can also be accessed on smartphones and tablets.

    Mobile Site   Tablet Site

    Security Awareness Training

    An online programme that delivers security and situation awareness training. This tool can also be used by organisations manage their Duty of Care requirements across their workforce.

    A Library of Updated Travel Information

    Access to a library of travel information. Users can download hints and tips on pre-travel planning, travel health and personal security.

    Security Travel Alerts

    An emergency alert email service. As an AIG policy holder, you can sign up to our email security alert service. Tell us the country you are visiting and we will send emails that will keep you ahead of changing political situations or severe weather conditions which might disrupt your trip.

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    AIG Europe S.A., é uma Companhia de Seguros com o número R.C.S de Luxemburgo B 218806 com sede em 35D de Avenue John F. Kennedy, L-1855, Luxemburgo,http://www.aig.lu/. AIG Europe, S.A. está autorizada por Ministère des Finances de Luxemburgo e é supervisionada por Commissariat aux Assurances cuja direcção é 7, boulevard Joseph II, L-1840 Luxemburgo, GD de Luxemburgo, Tel.: (+352) 22 69 11 - 1, caa@caa.lu, http://www.caa.lu/.
    AIG Europe S.A. Sucursal em Portugal, com sede na Av. da Liberdade, 131-Piso 3, 1250-140, Lisboa, registada na CRC de Lisboa sob o número 980609089, registada e autorizada ao exercício da atividade na Autoridade de Supervisão de Seguros e Fundos de Pensões sob o n.º 1200 cujos contactos são Av. da República, 76, 1600-205 Lisboa * Telefone: (351) 21 790 31 00 * Fax: (351) 21 793 85 68 *, http://www.asf.com.pt.