In addition to the insurance protection provided by your policy, our business travellers have access to a range of additional travel resources including:
Our destination reports provide guidance about relevant safety, health and travel issues in virtually every country you are likely to visit. You can create a customised report, which you can print or email to a preferred email address.
Our mobile app puts a world of valuable information and assistance in the palm of your hand, 24/7.
A quick-call help button connects you to the emergency medical and travel assistance
Claims information and contact details
Country reports and travel security advice
Download our mobile app:
The mobile version of the assistance website can also be accessed on smartphones and tablets.
Security Awareness Training
An online programme that delivers security and situation awareness training. This tool can also be used by organisations to manage their Duty of Care requirements across their workforce.
A Library of Updated Travel Information
Access to a library of travel information. Users can download hints and tips on pre-travel planning, travel health and personal security.
Security Travel Alerts
An emergency alert email service. As an AIG policyholder, you can sign up to our email security travel alert service. Tell us the country you are visiting, and we will send emails that will keep you ahead of changing political situations or severe weather conditions which might disrupt your trip.
Emergency medical and travel assistance
Phone: +49 69 97 113 777
(24 hours a day, 7 days a week)
Our multi-lingual members of staff have experience dealing with hospitals and clinics worldwide and are supported by medical consultants and nursing staff, to help you get the most appropriate medical treatment. Security Travel Alerts
An emergency alert email service. As an AIG policy holder, you can sign up to our security travel alert service. Tell us the country you are visiting, and we will send email alerts that will keep you ahead of changing political situations or severe weather conditions which might disrupt your trip.
Cover is provided by AIG Europe S.A. This website is only for informative purposes. There is not invoked, in any circumstances, to justify coverage. Products may vary by country and are not available in all European countries. The extent and conditions are determined by the general conditions of the policy, which are available on request. AIG is a trademark of AIG Europe S.A.