• Reverse Charge: +64 9 359 1678
  • Email: nzassistance@aig.com

  • AIG NEW ZEALAND  | CONTACT  | NEW ZEALAND CLAIMS  | FAQ 


The latest AIG Travel Assistance app includes a new check-in feature so travelers can notify trusted contacts that they have safely arrived at their destination. Download the latest version now!

AppStore   GooglePlay


Learn more about travel safety tips for LGBTQ travelers by watching an exclusive presentation given by security experts.

WATCH HERE




Log in to view health-related issues and country risk ratings on our interactive Medical Risk Map. 

FLYER
 


Want to learn more about your destination?
City guides are now available on the Travel Assistance Website and App.
Log in to access guides to over 250 cities.



Forgot Your Password?

Are you new to the Assistance Website?
Home Page Thumbnail1 - Capablities

Travel Assistance

We have a team who can help. Insureds can contact us:
Reverse Charge:+64 9 359 1678
Email : nzassistance@aig.com

Zika Advisory

Read the latest developments and preventive measures regarding the Zika outbreak.
Click here >

Registration Guide

In the event you experience any registration issues with the website please consult this user guide  and user video. Please watch our helpful mobile app video.
Home Page Thumbnail1 - Capablities

Travel Resources

In addition to the insurance protection provided by your policy, insureds have access to a range of additional travel resources.

Earthquake Resources

Our earthquake safety guide contains tips on staying safe indoors or outdoors. Read more>
View information about preventing, recognizing and treating hypothermia. Read more >

Case Studies

We have a history of success and share several memorable cases with you. Read case studies >

Destination Health Information

Health-related concerns, precautions and requirements for destinations. Learn more >
Home Page Thumbnail1 - Capablities

Travel Smart

To access these services and to access our full assistance website, please register with your policy number.

Before You Leave

Review destination reports for safety and security concerns while travelling.

When Travelling

Learn about our medical and travel assistance services and online resources, such as security travel alerts.

Anytime Services

Obtain access to travel health information and tools.


Copyright© 2018. American International Group, Inc. All rights reserved.    
Terms of Use | Mobile Terms of Use | Privacy
Insurance products and services are provided in New Zealand by AIG Insurance New Zealand Limited (Company Number 3195589) a licensed insurer regulated by the Reserve Bank of New Zealand.
The AIG logo is a registered trademark.
You should read the Policy Wording and Schedule of Benefits in light of your personal circumstances, prior to making any decision to acquire the product. Terms, conditions and exclusions apply. Non-insurance benefits provided through Travel Guard offer traveller assistance through coordination, negotiation, and consultation using an extensive network of worldwide partners.