About Us

Travel Resources

Travel News

Safety and Security

Watch our webcast on the Coronavirus outbreak and what travelers should know.

WEBCAST ADVISORY

Discover the new GeoSure feature in our mobile app, which provides safety ratings down to the neighborhood level in more than 60,000 locations.

Watch the replay of AIG Travel's 2020 Risk Map webcast, which highlighted potential key risks from each global region, including information on Coronavirus.

WEBCAST RISK MAP

Find out tips for students, educational organizations and parents.

LEARN MORE

Travel Assistance

We have a team who can help. Insureds can contact us:
LifeLine Plus: +44 01273 552 922
Willis: +44 01273 740984

Registration Guide

In the event you experience any registration issues with the website please consult this user guide and user video.

Travel Resources

In addition to the insurance protection provided by your policy, insureds have access to a range of additional travel resources.

Case Studies

We have a history of success and share several memorable cases with you. Read case studies >

Destination Health Information

Health-related concerns, precautions and requirements for destinations. Learn more >

Travel Smart

To access these services and to access our full assistance website, please register with your policy number.

Before You Leave

Take our Security Awareness Training and review security country reports. Upload health information and documents.

When Travelling

Learn about our medical and travel assistance services and online resources, such as security travel alerts.

Anytime Services

Obtain access to claims and Virtual Medical Care with GP Consultation and Expert Case Management services.