• U.S. and Canada Toll Free: +1 877 244 6871
  • International Collect: +1 715 346 0859
  • Email: assistance@aig.com

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Contact AIG Travel's 24/7 global service center should you have any questions or concerns.

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The mobile version of the travel assistance website can also be accessed on smartphones and tablets.

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Watch AIG Travel’s webcast on the burgeoning “sharing economy” and its impact on business and leisure travel.

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We have a history of success and share several memorable cases with you.



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Travel Assistance

We have a team who can help. Insureds can contact us:
U.S. and Canada Toll Free: +1 877 244 6871
International Collect: +1 715 346 0859
Email: assistance@aig.com

Zika Advisory

Read the latest developments and preventive measures regarding the Zika outbreak.
Click here >

Registration Guide

In the event you experience any registration issues with the website please consult this user guide  and  User Video.
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Travel Resources

In addition to the insurance protection provided by your policy, insureds have access to a range of additional travel resources.

Earthquake Resources

Our earthquake safety guide contains tips on staying safe indoors or outdoors. Read more>
View information about preventing, recognizing and treating hypothermia. Read more >

Case Studies

We have a history of success and share several memorable cases with you. Read case studies >

Destination Health Information

Health-related concerns, precautions and requirements for destinations. Learn more >
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Travel Smart

To access these services and to access our full assistance website, please register with your policy number.

Before You Leave

Take our Security Awareness Training and review security country reports.

When Traveling

Learn about our medical and travel assistance services and online resources, such as security travel alerts.

Anytime Services

Obtain access to travel health information and tools.


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AIG Benefit Solutions® is the marketing name for the domestic benefits division of American International Group, Inc.

The underwriting risks, financial and contractual obligations, and support functions associated with products issued by American General Life Insurance Company, The United States Life Insurance Company in the City of New York, and National Union Fire Insurance Company of Pittsburgh, Pa. are the issuing insurer’s responsibility. The United States Life Insurance Company in the City of New York and National Union Fire Insurance Company of Pittsburgh, Pa. are authorized to conduct insurance business in New York. Not all policies are available in all states.

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