About AIG Travel

AIG Travel, an AIG company and worldwide leader in travel insurance and assistance, provides products and services to millions of travellers around the globe, including a wide range of emergency services through its wholly-owned assistance centres located in Asia, Europe and the Americas. We help leisure and business travellers alike solve problems and manage risks. AIG Travel’s global reach, unparalleled service quality and proven operational capabilities allows clients to receive best-in-class care. Our suite of technology platforms enable seamless integration with all major travel distribution systems and supplier channels. The travel insurance products marketed by AIG Travel are underwritten by insurance company subsidiaries and affiliates of AIG Inc.

Over the past 50 years, AIG companies in the UK have built a solid reputation for developing innovative insurance products that keep in step with the changing needs of our customers. Today, AIG companies offer one of the widest ranges of insurance products in the market - including travel insurance, personal accident and health insurance.

We recognise the value in the Financial Conduct Authority initiative of Treating Customers Fairly. We believe that if we treat you, our customer, fairly at all stages; then this will enhance our core values and lead to better service. Therefore we are committed to ensuring that we embed the principles of Treating Customers Fairly within every aspect of our business.

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